Shipping policy

Shipping Policy

Last Updated: September 3, 2026

At Tech Jugar, we aim to make your shopping experience simple, reliable, and convenient. This Shipping Policy explains how we process and deliver orders placed through our online store.

1. Order Processing

  • Orders are normally processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays may be processed on the next business day.

  • Once your order has been shipped, you may receive a shipping confirmation and tracking information where available.

2. Delivery Time

Estimated delivery time is generally 3–7 business days after your order has been dispatched.

Delivery times may vary depending on your location, courier service, weather, public holidays, and other circumstances beyond our control.

3. Shipping Charges

Shipping charges are displayed during checkout before you complete your purchase.

Any applicable shipping fees may vary depending on:

  • Delivery location

  • Order size or weight

  • Shipping method

  • Promotional offers

From time to time, Tech Jugar may offer free shipping promotions.

4. Delivery Areas

Tech Jugar currently delivers to locations supported by our available courier services.

If we are unable to deliver to your location, we will contact you using the information provided with your order.

5. Order Tracking

Where tracking is available, tracking details will be provided after your order has been dispatched.

Please allow some time for the courier's tracking system to update after dispatch.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information when placing an order.

If you provide an incorrect or incomplete address, delivery may be delayed or the order may be returned to us.

Please contact Tech Jugar as soon as possible if you notice an error in your shipping information.

7. Delayed Orders

Although we work with our delivery partners to provide timely delivery, delays can occasionally occur due to:

  • Weather conditions

  • Public holidays

  • Courier delays

  • Incorrect address information

  • High order volumes

  • Unexpected events or circumstances beyond our control

We appreciate your patience in such situations.

8. Lost or Damaged Packages

If your package appears to be damaged when delivered, please contact us as soon as possible.

If your order does not arrive within the expected delivery period, contact Tech Jugar with your order number so we can assist you in checking its delivery status.

9. Cash on Delivery

Where Cash on Delivery (COD) is available, customers must provide accurate contact and delivery information and be available to receive the order.

COD availability may vary depending on the delivery location and courier service.

10. Delivery Attempts

Our delivery partner may make multiple delivery attempts depending on its delivery procedures.

If an order cannot be delivered because the customer is unavailable or the provided address is incorrect, additional delivery charges or order cancellation may apply where permitted.

11. Contact Us

If you have any questions about shipping or the delivery of your order, please contact Tech Jugar through the contact information provided on our website.

We are always happy to help.